Thank you for shopping with Mita Prima! Please review our delivery policy to understand our shipping processes.
Order Processing:
- In-Stock Items: Shipped within 1-3 business days.
- Pre-Order/Special-Order Items: Availability and estimated shipping dates are noted on product pages.
Shipping Methods:
- Free Domestic Shipping: Available on all domestic orders.
- Domestic Shipping Estimate: 4-10 business days. Orders placed on Monday typically arrive by the following Tuesday.
International Shipping:
- Flat Rate: $65 with an estimated delivery of 7-20 business days.
- Customs Fees: Additional taxes and customs duties may apply, which are the responsibility of the customer.
Order Delays: If there are delays, we will notify you and provide a revised delivery date.
Tracking Your Order: After shipping, you will receive a tracking number via email.
Contact Us: For questions or concerns, reach us at:
- Email: info@mitaprima.com
- Phone: +62 812-2596-5841
Address Changes: Contact us immediately if you need to update your shipping address after placing an order.
Your statutory rights, especially for EU and UK consumers, are not affected. For additional information, please refer to our Terms and Conditions.